Playbook 8

Insider misuse & departing-employee risk

A trusted employee, advisor, or departing staff member copies files, keeps access, or misuses standing credentials — the small-team family office has few people but enormous concentrated access.

The hard truth

In a five-person office, the person you trust most is also the person with the keys to everything.

The first hour

  1. 1

    Suspend the individual's access across email, files, banking, and the wealth platform the same hour.

  2. 2

    Preserve logs and evidence before anyone can alter them.

  3. 3

    Inventory what they could access and what may have been copied or forwarded.

  4. 4

    Rotate shared passwords and revoke any personal-device access.

  5. 5

    Loop in counsel before taking action that could affect a later claim.

Stop the next one

  • Same-day offboarding: access removed the moment someone leaves.
  • Least-privilege access and no shared logins — everything attributable.
  • Audit logging on financial and document systems.
  • Clear acceptable-use and data-handling policies staff acknowledge.

Questions we hear